Privacy policy
Effective 2026-10-07
Information for shopping with RoundMotive, operated by GRAH.
Who is responsible
GRAH operates RoundMotive at roundmotive.com. Our business address is 1617A HOPKINS DR, GREENVILLE, NC 27834-5367, United States. For a privacy question or a deletion request, email [email protected].
Information you provide
When you browse, place an order, request support or use an account, information may include your name, email, billing and shipping address, order details and communications. Payment details are handled through the payment process; do not send card credentials in support messages.
How information is used
Information is used to handle orders and delivery, maintain account access, respond to requests, arrange returns and refunds, and protect the store against misuse. Order and customer data is handled through WooCommerce. Cloudflare is used for traffic analysis.
Cookies & technical information
Store sessions and functional browser storage can support the shopping bag and account navigation. Technical information can include browser, device, network and page-access information. Specific cookie behaviour depends on the features you use and your browser settings. You can manage stored site data in your browser; restricting functional storage may affect shopping features.
Service providers
Relevant information may be shared with providers involved in hosting, payment processing, order handling, delivery, security and traffic analysis to provide those services.
Retention & deletion
Customer data is retained while the store remains in operation, up to its closure. During this period, you can email us to request deletion. We will review your request and explain any information that must be retained for an applicable obligation. This does not set the retention schedule of a provider’s separate technical logs or backups.
Your requests & security
Contact us to request access, correction or deletion of personal information, or to ask about a use of that information. We may need to verify that the request concerns your data. No system can promise absolute security; use a unique account password and keep order and account information private.
Policy changes
The effective date on this page identifies this version. Check this page for updates to how the store handles information.
Contact
Questions about this policy? Email [email protected].
GRAH
1617A HOPKINS DR, GREENVILLE, NC 27834-5367, United States