Payment
Effective 2026-10-07
Information for shopping with RoundMotive, operated by GRAH.
Currency & prices
All prices and payments are in US dollars (USD). Product prices include duties and taxes. The selected pack size determines the product price.
Payment methods
Payment methods are Visa, MasterCard and JCB. Use the payment choices shown at checkout for your transaction.
When you are charged
Payment is charged when you place your order. Review the items, quantities, delivery address and total before completing payment. A payment confirmation and an order’s acceptance are distinct; the order confirmation provides the order details.
Declined or interrupted payments
If a payment is declined, check the card details and any request from your card issuer. If you are unsure whether a charge or order was created, check for an order confirmation and contact us before trying again to avoid duplicate attempts.
Questions about a charge
Email [email protected] with your order number and a description of the issue. Do not email a full card number, card security code or online banking password.
Contact
Questions about this policy? Email [email protected].
GRAH
1617A HOPKINS DR, GREENVILLE, NC 27834-5367, United States